Support

What helps us help you

Any of these you can include makes a fix faster:

• What you were doing, and what happened instead
• Your device and browser (for example, Safari on a Mac, Chrome on a phone)
• A screenshot, if the problem is on the screen

Common questions

My sign-in code never arrived. Codes come by email and can take a minute or two. Check spam for a message from Scrolls. If nothing shows, request a new code and use the newest one.

Something isn’t syncing. Bookmarks, highlights, notes, and chats each have their own switch in the account panel. Check that the switch is on, on both devices, and that both are signed in to the same email. Display choices (type size, dark mode) follow the account automatically. Where you left off in the text stays on each device — it does not sync.

I can’t use AI chat. Chat needs an account. If you are signed in and still blocked, you may have hit today’s message limit. It resets the next day. The assistant is a study help, not a pastor — and not the place to go in a crisis.

How do I delete my account? Open the account panel and choose Delete Account. That permanently removes your account and everything synced with it from our servers. Or email us from the address you signed in with, and we will do it.

Where does my data live? Without an account, your reading stays on your device. The web reader still loads pages from our host, like any website — we just don’t collect who you are. The privacy policy is short and in plain English.

Feedback

Ideas, requests, and rough edges you've noticed are as welcome as bug reports — the same address reaches us for all of it.

Contact

Bible Scrolls App, LLC
support@biblescrolls.app